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Chapter 5 Client Management

Verifying the Smart Card Authentication Configuration

Afteryousetupsmartcardauthenticationforthefirsttime,orwhensmartcard

authenticationisnotworkingcorrectly,youshouldverifyyourconfiguration.

To verify configuration of smart card authentication

 VerifythateachclientsystemhasViewClient,smartcardmiddleware,asmart

cardwithavalidcertificate,andasmartcardreader.

Seethedocumentationprovidedbyyoursmartcardvendorforinformationon

configuringsmartcardsoftwareandhardware.

 Oneachclientsystem,selectStart>Settings>ControlPanel>InternetOptions>

Content>Certificates>Personaltoverifythatcertificatesareavailableforsmart

cardauthentication.

Whenauserinsertsasmartcardintothesmartcardreader,Windowscopies

certificatesfromthesmartcardtothe

user’scomputersothatViewClientcanuse

them.

 Inthelocked.propertiesfileontheViewConnectionServerorsecurityserver

host,verifythattheuseCertAuthpropertyissettotrueandisspelledcorrectly.

Thelocked.propertiesfileislocatedinthisfolder:

<Install_Directory>\VMware\VMwareView\Server\sslgateway\conf

 IfyouconfiguredsmartcardauthenticationonaViewConnectionServerinstance,

checkthesmartcardauthenticationsettinginViewAdministrator.

aUnderViewServers,selecttheViewConnectionServerinstanceandclick

Edit.

bVerifythatSmartcardauthenticationissettoeitherOptionalorRequired.

YoumustrestarttheViewConnection

Serverserviceforchangestosmartcard

settingstotakeeffect.

 Ifthedomainasmartcarduserresidesinisdifferentthanthedomainyourroot

certificatewasissuedfrom,verifythattheuser’suserprincipalname(UPN)isset

tothesubjectalternativename(SAN)containedintherootcertificate ofthetrusted

CertificateAuthority(CA).

aOnyourActiveDirectory

server,selectStart>AdministrativeTools>Active

DirectoryUsersandComputers.

bRight‐clicktheuserintheUsersfolderandselectProperties.

TheUPNappearsintheUserlogonnamefieldsontheAccounttab.

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Q-See Remote Client Software V 4.0.1 Spezifikationen Seite 111