Q-See QT528 Bedienungsanleitung PDF herunterladen (Seite 43)

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CHAPTER 8 MOBILE SURVEILLANCE

8.5 BLACKBERRY

The SuperCam software used to monitor your system from your phone is compatible with

BlackBerry OS 5 or newer.

SOFTWARE INSTALLATION

STEP 1. Open the browser on your

BlackBerry phone and enter the

public IP address or the DDNS

domain name of your router to

access the DVR.

STEP 2. You will be prompted to

download the SuperCam software.

Click on the link to bring up the

download window.

STEP 3. Click on the Download button

to begin the download. The progress

of the download will be displayed.

STEP 4. The software will be installed

automatically.

PICTURE 8-45

PICTURE 8-46

PICTURE 8-47

PICTURE 8-48

PICTURE 8-49

If the software fails to download, please check the following:

• Verify that you have a good connection to your cellular network

• Verify that you can access the DVR from a remote computer

• Modify your BlackBerry’s browser conﬁguration:

STEP 1. Open your Options menu from

the Menu

STEP 2. Open Browser Conﬁguration

and check the boxes to allow

JavaScript Support and JavaScript

pop-ups, along with enabling the

browser to terminate slow-running

scripts, use background images and

support embedded media.

STEP 3. Then, from the Options menu,

select Cache Operations and click

on “Clear History” to empty the

browser cache.

PICTURE 8-50

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There may be a compatibility problem with SuperCam software running on mobile phones

with touch screens. The following steps will resolve this issue:

Step 1. Open the Options Menu

Step 2. Select Advanced Options

Step 3. Select Applications

Step 4. Select SuperCam

Step 5. Click on Disable Compatiblity

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